If you’re due to move house soon you’re probably already feeling overwhelmed with your to do list.
Completion dates are never very far away from exchange and consequently so many of us rush to find just any removal company – paying too much and getting a rubbish service at the same time.
Next time be prepared with these handy tips provided by our helpful friends over at removals comparison site Buzzmove.
Get more than one removal quote
There are lots of cheap man and van operations out there, and you might be tempted to use one to save money. But sometimes a low price is too good to be true, leading to poor service and no insurance if something breaks.
Before you make a choice, be sure to compare quotes from 3 or more companies. This will give you a realistic idea of what you should expect to pay for a quality service. It also gives you a great base to start negotiating from when you do find the right company.
Let them do a survey of your property
A professional removal company will always ask to survey your property before giving you a full quote. Take this as a very good sign. It means they want a more accurate estimate of the volume of your belongings.
They also need to know about any access issues – how close they can park to your property, what size of vehicle will fit on your road, how many stairs there are if you’re moving from a flat. This way they’ll know what size vehicle and how many staff they need to do the job properly, as well as how long it’s likely to take, ensuring plain sailing for you on the day.
Do they ask the right questions?
Either during the initial phone contact or during the survey, a good company will ask pertinent questions to get the information they need to do the best job they can. The most important ones are:
- What date are you moving?
- How flexible is that date?
- How much are you moving?
- Do you have any fragile or expensive items that need particular care and attention?
- What’s the access like at your current address and your new address?
- What time are you due to pick up the keys for the new property?
Check their terms and conditions
A good company will have a terms and conditions document. Some are available to view on their websites, but all will send them to you if you ask. Read through it. Many companies will charge extra for unexpected issues, like finding they need to move more stuff than you agreed with them, needing to do more than one journey, or any unexpected stairs.
Check what you’re liable for and how much their goods in transit insurance covers them for. If in doubt, ask. Any professional removal company will be totally transparent with their costs.
Look for recommendations from happy customers
Before you make your final decision, check a removal company’s website for testimonials and reviews. If you really want peace of mind, ask the company for the phone numbers of happy recent customers. Again, any good company will happy to provide you with these details.
Founded in 2013, Buzzmove.com is a comparison site for home and office moves that allows movers to compare fully-insured and vetted removal companies. Check them out when you next move.